Banks to end double charging threat

United Kingdom
28/03/2000
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Following a decision by banks on 29th February to impose extra charges for using their ATMs on customers other than their own, Stephen Byers held talks with members of the Link board on 28th March. These charges would have been on top of so-called "disloyalty" charges already levied by some banks on their own customers for using rivals' machines.

Previously on 8th March, Mr Byers held crisis discussions with Barclays, Nationwide, Co-op, the Royal Bank of Scotland and the Bank of Scotland. Kim Howells, the consumer affairs minister also attended, showing how concerned the government was by the proposals. The banks agreed to scrap the double charges although a formal recommendation to prevent double charging was tabled for the 28th March meeting.

On 28th March, the 34-member banks of the Link network voted unanimously to avoid double charging. The banks also said they planned to display all cash machine charges on ATM screens by 1st January 2001.

(DTI Press Release P/2000/166 and Reuters News Service 28 March 2000)

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